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INFOVOX™ LOAN BY PHONE |
Auto Credit Hotline / Loan by Phone Service is gaining
popularity all over the country because it offers a no hassle, no embarrassment
way to apply for a car loan.
Over 70% of the population had some credit problems in the past and do not
qualify for conventional financing.
That's why the sub-prime financing is growing at a tremendous rate, it is
currently a 100 billion dollar industry.
The loan by phone service allows people with credit problems to apply for a car
loan 24 hours a day without fear or embarrassment to discuss their credit
problems with a sales person.
Auto Dealers were the first to discover the tremendous potential of the Credit
Hotlines to generate pre-qualified leads around the clock, without tying up
their personnel or hiring a telemarketing agency to take and process calls.
There are over 100,000 dealerships in USA (22,000 franchised and over
80,000 independent / used car dealerships). The vast majority of those
dealerships provide financing (either on–site or through a lending
institution) and are looking for a lead generation service that pre-qualifies
consumers for a car loan.
Service bureaus are charging from $3.00 - $4.95 per lead plus $100 - $295
monthly maintenance fee.
Dealers are spending from a few hundred dollars to several thousand dollars per
month depending on how aggressively they advertise and how many leads they
receive as a result of the advertising.
INFOVOX™ Loan by Phone Service Bureau System includes:
 | Industrial grade rack mount computer wit passive backplane. |
| Redundant dual power supplies. |
| Redundant hot swap mirrored hard drives (RAID-1). |
| RAID-1 IDE Controller. |
| Redundant cooling fans with replaceable filters. |
| Intelligent temperature monitoring system. |
| Single board computer |
| 24 - 96 T1 or DID voice ports, 4 - 16 analog or digital fax ports per chassis. |
Description of the Loan by Phone IVR Application:
| Caller dials a toll free number, e.g. 1-800-123-4567 INFOVOX™ receives an inbound call over the T1 trunk. INFOVOX™ reads incoming DNIS and ANI and routes call to the appropriate account. If no account is found for the captured ANI, INFOVOX™ plays a short message and hangs up. |
| INFOVOX™ plays a custom opening greeting (or a generic greeting if the
custom greeting is not recorded). INFOVOX™ announces to the caller the phone number he is calling from and asks if this his home, work or other number and proceeds accordingly (the phone number announcement could be turned on / off on a per account basis. The captured ANI will be displayed on the report in either case). |
| INFOVOX™ asks callers a series of questions pertaining to their income, debts, employment history, housing, credit check authorization, SSN, etc. The questions being asked could be selected on a per account basis. |
| INFOVOX™ asks a custom prompt about the advertising source (up to 6 custom advertising sources). |
| The answer will be printed on the report (no transcription required). |
| After completing the interview, INFOVOX™ will play a custom closing statement (or a generic statement if the custom statement is not recorded). |
| During the interview INFOVOX™ can automatically disqualify callers if
certain credit criteria are not met, e.g. low income, under age, bankruptcy,
repossession, unemployed. Each of the disqualification criteria could be turned on / off on a per account basis. If the caller is disqualified, INFOVOX™ will not send the credit application. |
| After completing the interview, the credit application will be either faxed or e-mailed to the auto dealer with the attached voice files (name and address). |
| Bilingual support English / Spanish is available on a per account basis. |
| Professionally recorded voice files by top male and female voice talents. |
| VISA promotion announcement can be played based on account settings. |
| Demonstration module with a fax back for dealers to try the service and receive the completed application via fax. |
| Statistics and invoicing module (automatically generates invoices on a monthly or bi-weekly basis). |
INFOVOX™ Loan by Phone System includes a full-featured Voice Mail with call transfers, call notifications, and call forwarding, multiple greetings, variable message length, and various service classes.
Demo 1-866-DEMO-LOAN